Categories: News and Updates, The Family Lawyer Education Center381 words1.4 min read

What happens during a free legal consultation?

About the Author: Kristdel Bolog

Kristdel practices solely in Family Law has been a Partner at The Family Lawyer since June 2019. Aside from her amazing ability to recite from memory the entire “Ode to Spot” by Commander Data, she has a wealth of knowledge and practical experience from a decade in the field of family law. Kristdel’s passion for the law and a love of helping people through difficult times enables her to put peoples minds at ease, even during complicated or bitter family court proceedings. As our resident “empath” she is The Family Lawyers’ Counsellor and is always there to listen to her colleagues or clients and bring a smile to their faces. Her nickname around the office is “the nerd”, a badge she wears proudly. Kristdel is hardworking, knowledgeable and dedicated to getting great outcomes for her clients. You can contact her at or on 1300 111 835.

May 27, 2020


What to expect during a free legal consultation.

For many people, seeking legal advice is a big step. The law and its intricacies can appear to be a daunting prospect. Fortunately, your experience of the law does not need to be this way. The Family Lawyer is passionate about making the law accessible through providing a friendly, compassionate and uncomplicated service.

The first step in dealing with a legal issue is to seek a FREE CONSULTATION. In this article, we will outline what happens during a free legal consultation.

Our guide to a free consultation

Your free consultation can be conducted over the phone or in person, depending on your needs. Our free consultations take up to 15 minutes. If you wish to instruct us after this consultation, we will ask you to sign a cost agreement and discuss the next steps with you.

 During a free legal consultation, you can expect us to:

Discuss your legal issue

We will take the time to listen to you and find out about the legal issue you are facing. At this stage, we may also ask you some questions so that we can ascertain the best course of action. If you have any questions, you will have the opportunity to ask them. 

Outline the options

Once we have discussed your legal issue with you and answered your initial questions, we will outline the options available to you to resolve it. By exploring the options and next steps, we aim to bring a sense of clarity so that you can make an informed decision about how you would like to proceed.

Provide an estimate of the costs and likely timescale for resolving your legal issue

We recognise that clients wish to find out about the costs and timescale of resolving a legal issue as soon as possible. In recognition of this, during your consultation, we will aim to provide you with an estimate of the costs and likely timescale for resolution. In some cases, especially those involving serious, complex matters, it may be difficult to estimate, but this will all be explained fully to you.

At The Family Lawyer, we can help you in all aspects of family law matters. For a free 15 minutes consultation contact The Family Lawyer by calling (03) 8657 3751 or emailing

How can we help?

If you need legal advice or support, our experienced and compassionate family lawyers can assist you, whatever stage you may be at. Talk to us today for a FREE 15-minute family law consultation by calling 1300 111 835 or via email at we look forward to helping you achieve a better outcome.